Solutions architecture & discovery
Mapping your processes, designing the right Salesforce shape, and producing a plan you can act on before any building starts.
Cognant Tech helps charities, non-profits and ethical organisations get genuine value from their CRM. From first setup to the integrations and automations that quietly save hours every day.
Deep experience across NPSP and Nonprofit Cloud, plus Sales and Service Cloud where they fit. The focus is making what you already have work properly, from fundraising through to programme delivery.
Mapping your processes, designing the right Salesforce shape, and producing a plan you can act on before any building starts.
Salesforce structured around your programmes and reporting: sensible objects, clean dashboards, and the out-of-the-box features used well.
From fundraising through to delivery: donor pipelines and recurring giving on one side, referral handling, case management and programme reporting on the other. Both run from the same place.
Reaching your supporters with the right message at the right time, using Salesforce's built-in marketing tools.
Flow automation that removes the repetitive admin, careful migrations, and integrations where they're genuinely useful rather than for their own sake.
Hands-on training so your team feels confident, plus a steady point of contact for what comes up after go-live.
Honest scoping, careful delivery, and steady work that leaves you in a better place than you started.
A proper look at how your organisation runs today: what's working, what isn't, and what's actually worth fixing.
A clear scope you can read and sign off without a translator. You always know what's being done and why.
Configuration, integration and automation delivered with care, and tested against the way your team really works.
Training and documentation so the work lives on with you, not just with me.
“Cognant” comes from cognizant. To be aware, alert, and on top of your situation. That's the whole idea: simplify the complexity, and leave you genuinely in control of your systems.
A highly skilled Salesforce consultant and architect with 15+ years in the ecosystem, focused on integrations and all the details that quietly save your team hours of their time every day.
Most of my work is focused on helping charities, non-profits and ethical organisations. I provide practical and clear solutions to help you achieve your goals. My mission is to help these kinds of organisations help people.
You'll work with me directly from start to finish.
Alongside our systems work, Cognant Tech can assist with the commercial and compliance side that organisations often have to navigate alone, with experienced legal and technology-focused support when needed. Pragmatic and solution-oriented advice.
Tell me a little about your organisation and what you're hoping to improve. No commitment. The first conversation is just to see whether I can genuinely help.
I'll get back to you shortly, usually within one working day.