Salesforce that works for your mission, not against your team.

Cognant Tech helps charities, nonprofits and ethical small organisations get genuine value from their CRM. From first setup to the integrations and automations that quietly save hours every week.

Start a conversation See what I do
What I do

Practical Salesforce, grounded in what charities actually need.

Deep experience across NPSP and Nonprofit Cloud, plus Sales and Service Cloud where they fit. The focus is making what you already have work properly, from fundraising through to programme delivery.

Solutions architecture & discovery

Mapping your processes, designing the right Salesforce shape, and producing a plan you can act on before any building starts.

AuditsDiscoveryRoadmaps

CRM setup & configuration

Salesforce structured around your programmes and reporting: sensible objects, clean dashboards, and the out-of-the-box features used well.

NPSPNonprofit CloudSales & Service Cloud

Fundraising & case management

From fundraising through to delivery: donor pipelines and recurring giving on one side, referral handling, case management and programme reporting on the other. Both run from the same place.

FundraisingCase managementProgrammes

Marketing & engagement

Reaching your supporters with the right message at the right time, using Salesforce's built-in marketing tools.

Account EngagementEmail journeysForms

Automation & data

Flow automation that removes the repetitive admin, careful migrations, and integrations where they're genuinely useful rather than for their own sake.

Flow BuilderData qualityIntegrations

Training & ongoing support

Hands-on training so your team feels confident, plus a steady point of contact for what comes up after go-live.

User trainingSupport retainersDocumentation
How I work

Calm, clear, and genuinely on your side.

No jargon for its own sake, no oversized proposals. Just steady work that leaves you in a better place than you started.

  1. 1

    Understand first

    A proper look at how your organisation runs today: what's working, what isn't, and what's actually worth fixing.

  2. 2

    Plan in plain English

    A clear scope you can read and sign off without a translator. You always know what's being done and why.

  3. 3

    Build it properly

    Configuration, integration and automation delivered with care, and tested against the way your team really works.

  4. 4

    Hand over with confidence

    Training and documentation so the work lives on with you, not just with me.

“

“Cognant” comes from cognizant. To be aware, alert, and on top of your situation. That's the whole idea: simplify the complexity, and leave you genuinely in control of your systems.

Joel Mosca
Who you'll work with

Hi, I'm Joel.

A Salesforce consultant with 15+ years in the ecosystem, focused on integrations and the small details that quietly save your team hours every week.

Most of my work is with charities and nonprofits, with a handful of ethical small businesses each year. Practical, direct, and never more complicated than it needs to be.

You'll work with me directly, end to end. No layers, no handoffs.

Let's have a conversation.

Tell me a little about your organisation and what you're hoping to improve. No commitment. The first conversation is just to see whether I can genuinely help.

A reply, usually within one working day.
Straight answers, including if it's not the right fit.

What can I help with? Pick one or more

Your details are only used to reply to your enquiry.

Message sent. Thank you.

I'll get back to you shortly, usually within one working day.